First published on this website in March 2010 and last updated in February 2018
Here is a simple system which enables you to keep your Inbox under control (and often empty) and your Sent box always empty by combining emails both to and from you in a folder system. You can therefore feel you are always on top of your email traffic.
The notes explain how to set the system up in Outlook (planning the choice and structure of folders, creating folders and sub-folders, adding a 'To' column, creating sub-folders for your Inbox and dragging and dropping existing emails to their correct folders).
To work the system you check your Inbox and deal immediately with what you can, sort other emails for later action, deal with 'sent' emails the moment you send them and re-file or delete old emails.
Here is the link to this item: TN53 - A simple email filing system.pdf
These notes have been updated in February 2018 with minor amendments throughout the text. Note that if you use gmail but have Microsoft Office software, you will need to set up an Outlook system for your emails. Google this for instructions or ask someone competent to handle this for you.